Strategic Growth Manager, SaaS & AI (Hybrid)

Freshworks; San Mateo (CA); Hybrid; USD 210,000 - 260,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Equity + ESPP

Flexible PTO

Commuter benefits

Wellness benefits

Parental leave

Job summary

Freshworks is seeking a Senior Manager to join our global Corporate Strategy team to shape critical decisions and drive execution. This high-impact role brings you close to executives and allows you to influence AI and product strategy, pricing, GTM and growth initiatives.

You’ll partner across Product, Sales, Finance, and Operations to turn insights into action and measurable outcomes. Hybrid role based in San Mateo, CA.

Qualifications

• 4–6+ years in management consulting or corporate strategy.
• Experience solving growth, product, GTM, pricing, market entry, or investment strategy problems.
• Exposure to SaaS, enterprise software, or technology businesses strongly preferred.
• Strong analytical and financial modeling skills with the ability to turn data into business insights.
• Executive-level communication skills and the ability to influence without authority.
• Comfortable moving between high-level strategy and hands-on analysis.
• Curious, low ego, and energized by ambiguity.
• Most importantly, you want to own the outcome, not just deliver the recommendation.

Responsibilities

• Own high-priority strategic initiatives from initial question through recommendation and execution.
• Tackle ambiguous company-level problems, develop hypotheses, and create the analytical frameworks needed to answer them.
• Evaluate growth opportunities across AI, product, GTM, pricing, market expansion, and strategic investments.
• Build business cases, financial models, market assessments, and scenario analyses that inform investment and resource allocation decisions.
• Partner directly with senior leaders across Product, Sales, Finance, and Operations to shape decisions and drive alignment.
• Translate strategy into actionable plans and stay close to execution to understand what is working and where we need to adjust.
• Develop executive and Board-level narratives that distill complex analysis into clear choices and recommendations.
• Bring an outside-in perspective on the SaaS and AI landscape and help identify the strategic questions Freshworks should be asking next.

Skills

Management consulting

Corporate strategy

Executive communication

Analytical skills

Strategic thinking

Job description

Freshworks is seeking a Senior Manager to join our global Corporate Strategy team to shape critical decisions and drive execution. This high-impact role brings you close to executives and allows you to influence AI and product strategy, pricing, GTM and growth initiatives.

You’ll partner across Product, Sales, Finance, and Operations to turn insights into action and measurable outcomes. Hybrid role based in San Mateo, CA.