Strategic Growth Account Manager (Hybrid, Travel)

Candidate; San Francisco (CA); Presencial; USD 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity

Health coverage

401k match

Wellness stipend

Commute stipend

Free lunch/dinners

PTO 20 days

Annual offsite

Descripción de la vacante

Mintlify is hiring an Account Manager to deepen relationships with a book of customers generating $50K–$250K in annual recurring revenue. You’ll own renewals, expansions, and pricing discussions, while collaborating with Customer Success to drive adoption and growth.

This role requires comfort discussing docs workflows with engineering leaders, and will involve in-person time in San Francisco. You’ll spend about one week a month with customers on-site, travel for reviews and events, and build

Formación

• 3+ years in a quota-carrying account management role, or an AE role with expansion ownership, at a B2B SaaS company.
• A track record of growing mid-market or enterprise accounts ($50K+ ARR), with expansion numbers you can name.
• Moderate technical understanding: you can explain how a team writes, reviews, and publishes docs (Git, Markdown, APIs, CI/CD), hold your own with engineering leaders, and know when to bring in a Solutions Engineer.
• Strong discovery and negotiation skills, including renewals, multi-year terms, and working with procurement.
• Experience partnering with Customer Success, with clear ownership of the commercial relationship.
• Organized and data-driven: disciplined in Salesforce, accurate in forecasting, and able to read usage data to time an expansion.

Responsabilidades

• Own a book of accounts typically $50K–$250K ARR and grow it by building strategic account plans with stakeholders.
• Partner with CSMs to turn signals into qualified opportunities and negotiate multi-year expansions.
• Keep Salesforce up-to-date with opportunities, stages, next steps, contacts, and renewal dates; forecast renewals and expansions accurately.

Conocimientos

Account management

Negotiation

Forecasting

Relationship building

Technical understanding

Travel willingness

Herramientas

Salesforce

Descripción del empleo

Mintlify is hiring an Account Manager to deepen relationships with a book of customers generating $50K–$250K in annual recurring revenue. You’ll own renewals, expansions, and pricing discussions, while collaborating with Customer Success to drive adoption and growth.

This role requires comfort discussing docs workflows with engineering leaders, and will involve in-person time in San Francisco. You’ll spend about one week a month with customers on-site, travel for reviews and events, and build