Strategic Account Manager – SaaS Growth & Expansions

Mintlify; San Francisco (CA); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Health coverage

401k with match

Paid time off

Wellness stipend

Lunch and dinners

Commuter stipend

Team offsite

Job summary

Mintlify is seeking an Account Manager to grow relationships with a book of customers, each typically $50K–$250K in annual recurring revenue. You will own the commercial side of renewals, expansion, and pricing conversations, collaborating with Customer Success to maximize value.

Your role includes finding growth opportunities, talking about docs platforms, and working with engineering leaders. This position requires travel and can be based in San Francisco, with on-site work when not traveling.

Qualifications

• 3+ years in quota-carrying account management or AE with expansion ownership at a B2B SaaS company.
• Track record of growing mid-market or enterprise accounts ($50K+ ARR).
• Moderate technical understanding: docs tooling, Git/Markdown, APIs, CI/CD; engage with engineering leaders.
• Strong discovery and negotiation, including renewals and procurement.
• Experience partnering with Customer Success with clear commercial ownership.
• Organized and data-driven; forecasting in Salesforce and reading usage data.
• Willing to travel about one week a month.
• Able to work from San Francisco office when not traveling.

Responsibilities

• Manage a book of accounts, each typically $50K–$250K ARR.
• Partner with CSMs to build an account plan for each: stakeholders, contract terms, usage, and growth opportunities.
• Support renewals end-to-end: forecast early, negotiate terms, and propose multi-year agreements where they fit.

Skills

Quota-carrying account management

Mid-market / enterprise growth

Technical communication

Discovery & negotiation

Partnership with CS

Sales forecasting & Salesforce

Travel readiness

Cross-functional collaboration

Job description

Mintlify is seeking an Account Manager to grow relationships with a book of customers, each typically $50K–$250K in annual recurring revenue. You will own the commercial side of renewals, expansion, and pricing conversations, collaborating with Customer Success to maximize value.

Your role includes finding growth opportunities, talking about docs platforms, and working with engineering leaders. This position requires travel and can be based in San Francisco, with on-site work when not traveling.