Strategic Growth Account Manager - EdTech SaaS

Everway; United States; Remote; USD 90,000 - 140,000; Full time

Job summary

Everway is seeking a Core Account Manager to grow revenue within an existing mid-market portfolio. You will build account plans, deepen relationships with schools and districts, and lead expansion conversations across Planning, Curriculum and AT solutions.

You will work closely with Customer Success and Renewal teams to optimize adoption, renewals, and overall account health while coordinating with Marketing, Finance, Legal and Product to drive growth.

Qualifications

• 3+ years of account management, expansion sales or consultative sales experience in SaaS, EdTech or a related environment.
• Demonstrated success growing revenue within an existing customer portfolio through cross-sell, upsell or account expansion.
• Experience managing a portfolio of existing accounts and developing account plans to prioritise growth opportunities.
• Experience managing commercial opportunities through a structured sales process from discovery through negotiation and close.
• Consultative selling skills, with experience building relationships across multiple customer stakeholders.
• Experience managing sales pipeline, forecasting and commercial reporting using CRM data.

Responsibilities

• Own expansion strategy and account plans across an assigned portfolio of existing mid-market customers.
• Identify and progress cross-sell and upsell opportunities across Everway's Planning, Curriculum and AT solutions.
• Deepen relationships with key stakeholders across schools, districts and educational organisations, identifying opportunities to increase product penetration and recurring revenue.
• Coordinate with Customer Success on customer adoption and account-health signals to identify and time relevant expansion conversations.
• Partner with the Renewal Rep to support renewal outcomes and develop appropriate commercial responses for at-risk accounts.
• Manage expansion opportunities through the sales cycle, from discovery and qualification through proposal, negotiation and close.
• Maintain accurate CRM records, pipeline information, forecasts and opportunity reporting across the assigned account portfolio.
• Partner with Marketing, Customer Success, Finance, Legal, Product and Implementation teams to support customer outcomes and account growth.
• Capture and communicate customer feedback, market intelligence and competitive insights to relevant internal teams.
• Track progress against agreed expansion revenue, pipeline and activity targets, representing Everway at customer meetings, conferences, webinars and industry events as required.

Skills

Account management

SaaS sales

EdTech

Consultative selling

Tools

Salesforce

Job description

Everway is seeking a Core Account Manager to grow revenue within an existing mid-market portfolio. You will build account plans, deepen relationships with schools and districts, and lead expansion conversations across Planning, Curriculum and AT solutions.

You will work closely with Customer Success and Renewal teams to optimize adoption, renewals, and overall account health while coordinating with Marketing, Finance, Legal and Product to drive growth.