Strategic Growth Account Manager

Datasnipper; New York (NY); Hybrid; USD 130,000 - 190,000; Full time

Benefits offered by this job

Excellent salary

Stock plan

Flexible PTO

Health and dental coverage

401K match

Parental leave

Company lunch

Hybrid onsite NYC

Job summary

DataSnipper is seeking a Strategic Account Manager in New York to own a portfolio of existing customers and drive expansion across strategic segments. You will partner with Customer Success, Product and Sales to align priorities and grow product usage through multi-threaded relationships.

You will lead commercial conversations, negotiate renewals, and own the renewal cycle end-to-end, delivering measurable value and robust forecasts in a fast-growing, AI-enabled SaaS environment.

Qualifications

• 4+ years of experience in account management or sales within large, existing accounts.
• Proven success in upselling, cross-selling, and developing growth strategies in software/SaaS/AI.
• Excellent commercial and strategic acumen with the ability to align customer challenges to solutions.
• Entrepreneurial and proactive mindset with the ability to thrive in a fast-paced, high-growth environment.
• Collaborative team player who works cross-functionally to drive outcomes.

Responsibilities

• Own and grow a portfolio of existing customers across our Strategic Segment.
• Build deep, multi-threaded relationships and uncover whitespace to expand product usage.
• Drive upsell and cross-sell opportunities aligned to customer priorities and evolving needs.
• Lead commercial conversations and negotiate renewals and expansions.
• Own the full renewal cycle end-to-end, including proactive renewal planning, commercial alignment, risk mitigation, and securing long-term agreements that drive retention and net revenue growth.
• Collaborate with Customer Success to ensure strong adoption and measurable value realization.
• Surface customer insights and expansion blockers to help shape product and go-to-market strategies.
• Deliver accurate expansion forecasts and consistently exceed growth targets.

Skills

Account management

Upselling

Cross-selling

Strategic thinking

Collaboration

Job description

DataSnipper is seeking a Strategic Account Manager in New York to own a portfolio of existing customers and drive expansion across strategic segments. You will partner with Customer Success, Product and Sales to align priorities and grow product usage through multi-threaded relationships.

You will lead commercial conversations, negotiate renewals, and own the renewal cycle end-to-end, delivering measurable value and robust forecasts in a fast-growing, AI-enabled SaaS environment.