Strategic Growth Account Leader
Siena AI
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Benefits offered by this job
Job summary
Siena AI in the United States is seeking an experienced account leader to own the commercial relationship for Growth and Strategic accounts from post-onboarding onward. You will craft concrete account plans, track outcomes with data, and ensure executive alignment across stakeholders.
You will drive renewals and identify expansion opportunities while communicating Siena's AI agent capabilities and guiding customers on high-impact use cases, partnering with product and engineering for
Qualifications
- 3+ years in account management with technical, complex software and $100k+ deals.
- Startup environment experience in fast-paced, ambiguous settings.
- E-commerce or CX industry experience preferred.
- US-based customers with overlap on East Coast.
- Hands-on AI experience and enterprise selling background.
- Strong collaboration with product and engineering teams.
Responsibilities
- Own the commercial relationship end to end for Growth and Strategic accounts.
- Build concrete account plans and track impact with data.
- Map accounts and build executive trust with decision-makers.
- Own renewal negotiations and independently identify expansion opportunities.
- Explain Siena's agent capabilities and guide strategic use cases.
- Lead cross-functional execution with other teams as needed.
Skills
Job description
Siena AI in the United States is seeking an experienced account leader to own the commercial relationship for Growth and Strategic accounts from post-onboarding onward. You will craft concrete account plans, track outcomes with data, and ensure executive alignment across stakeholders.
You will drive renewals and identify expansion opportunities while communicating Siena's AI agent capabilities and guiding customers on high-impact use cases, partnering with product and engineering for
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