Strategic Accounts Lead - AI-Driven Growth & Renewals

Siena AI; Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Equity or stock grants

Learning budget

Async‑first, globally distributed work

Job summary

Siena AI is seeking an experienced Account Manager / Deployment Strategist to own commercial relationships for Growth and Strategic accounts. You will drive renewals, expansions, and executive alignment while partnering with product and engineering to deliver outcomes.

As part of a fully distributed team, you will lead cross-Functional reviews, map stakeholders, and guide customers through strategic use cases, pricing, and procurement with a data-driven approach.

Qualifications

• Startup background in fast-paced, ambiguous environments.
• 3+ years in account management, CSM, or client-facing commercial roles with complex software.
• Experience renewing and expanding enterprise customers, including multi-stakeholder deals.
• Able to build executive relationships and own commercial conversations.
• Experience partnering with product and engineering teams.
• Ability to translate usage data into strategic account plans.

Responsibilities

• Own renewal negotiations and identify expansion opportunities.
• Develop and maintain a living executive stakeholder map for each account.
• Lead cross-functional projects and ensure accountability for outcomes.
• Build detailed account plans with commercial, operational, and CX metrics.
• Drive customer ROI through data-backed communication and cadence.
• Present and run QBRs, account reviews, and in-person workshops.

Skills

Startup background

Account management

CSM

Enterprise renewals

Expansion sales

Executive relationship

Cross-functional collaboration

Data-driven strategy

Job description

Siena AI is seeking an experienced Account Manager / Deployment Strategist to own commercial relationships for Growth and Strategic accounts. You will drive renewals, expansions, and executive alignment while partnering with product and engineering to deliver outcomes.

As part of a fully distributed team, you will lead cross-Functional reviews, map stakeholders, and guide customers through strategic use cases, pricing, and procurement with a data-driven approach.