Strategic Group Benefits Account Manager

Brown & Brown, Inc.; North Carolina; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health Benefits

401k

Tuition Reimbursement

Paid Time Off

Job summary

Brown & Brown, Inc. is seeking an Account Manager who will independently manage client service deliverables and contribute to client strategy through analysis and execution.

You will collaborate with Senior Account Managers and Account Executives to deliver on the strategy, maintain all project plans, and respond to client inquiries. The role requires a bachelor’s degree, 5+ years in group insurance, strong communication, and proficiency with Salesforce; licensed Life/Health is preferred.

Qualifications

• Bachelor’s degree required.
• 5 years’ experience in a similar role in Group Insurance.
• Strong knowledge of the benefits service portfolio (short/long term disability, life, AD&D, voluntary benefits, dental/vision).
• Strong contracts, plan design, claim processes, and vendor capabilities knowledge.
• Excellent interpersonal, verbal and written communication, and presentation skills.

Responsibilities

• Prepare RFPs and RFIs, coordinate carrier proposals and executive summaries.
• Maintain current/historical plan designs, process maps, rates, and plan documents in client database.
• Perform certificate/contract reviews, plan design analyses, and benchmarking.
• Participate in client claim audits and summarize results with recommendations.
• Identify, assess, resolve, or escalate issues as needed.
• Establish strong relationships with Account Executives, Senior Account Managers, clients, and carriers.
• Advise clients on plan options, data interpretation, and market benchmarks.
• Marshal resources to resolve client issues and prioritize tasks.

Skills

Experience in Group Insurance

Relationship Management

Communication Skills

Project Coordination

Attention to Detail

Education

Bachelor’s degree

Tools

Salesforce

Job description

Brown & Brown, Inc. is seeking an Account Manager who will independently manage client service deliverables and contribute to client strategy through analysis and execution.

You will collaborate with Senior Account Managers and Account Executives to deliver on the strategy, maintain all project plans, and respond to client inquiries. The role requires a bachelor’s degree, 5+ years in group insurance, strong communication, and proficiency with Salesforce; licensed Life/Health is preferred.