Strategic Insurance Account Manager

Brown & Brown, Inc.; Lorida (FL); Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health Benefits

401k

Tuition Reimbursement

Paid Time Off

Job summary

Brown & Brown, Inc. is seeking an Account Manager to independently manage client service deliverables and contribute to client strategy. The role collaborates with Senior and other Account Managers to execute client strategy and maintain all project plans and documentation.

The ideal candidate has a Bachelor’s degree, 5+ years in group insurance, and strong knowledge of disability, life, and voluntary benefits. Experience with Salesforce is a plus. This remote role supports clients nationwide.

Qualifications

• Bachelor’s degree required.
• Minimum 5 years’ experience in a similar role at a comparable level in Group Insurance.
• High level of knowledge about the benefits we service including short term disability, long term disability, leave programs, life insurance, AD&D, voluntary benefits, dental and vision.
• High level of technical knowledge in all components of contracts, plan design, claim processes, and vendor capabilities.
• Excellent interpersonal, verbal/written communication, and presentation skills required.
• Proficiency in Microsoft Office applications required;
• Self-directed with positive drive and approach, including the ability to work both independently and collaboratively in a virtual working environment.
• Must be detail-oriented, have highly developed organizational skills including the ability to prioritize, handle multiple projects simultaneously, and manage strict deadline and turnaround time requirements.
• Ability to establish credibility at all levels of the organization and with clients through confident communications and actions based on integrity.
• Proactive/Action Oriented—the individual seeks out what needs to be done without being asked, anticipates team and client needs, acts ahead of deadlines, identifies and addresses gaps in processes, data, or deliverables, and takes ownership of next steps rather than waiting for direction.
• Must be actively licensed (Life, Accident, and Health License) or willing to obtain license in state of residence within the first 6 months of employment.

Responsibilities

• Prepare RFPs and RFIs, including coordination of insurance carrier proposals, Executive Summaries, and implementation timelines.
• Oversee maintenance of current and historical plan designs, rates, and plan documents in the client database.
• Perform certificate and contract reviews, plan design analyses, and benchmarking.
• Participate in client claim audits and summarize results with insights and recommendations.
• Identify, assess, resolve, and escalate issues as needed.
• Establish strong relationships with Account Executives, Senior Account Managers, clients and carriers.

Skills

Client relationship management

Communication skills

Organizational skills

Detail-oriented

Independent work

Team collaboration

Education

Bachelor’s degree

Tools

Salesforce

Job description

Brown & Brown, Inc. is seeking an Account Manager to independently manage client service deliverables and contribute to client strategy. The role collaborates with Senior and other Account Managers to execute client strategy and maintain all project plans and documentation.

The ideal candidate has a Bachelor’s degree, 5+ years in group insurance, and strong knowledge of disability, life, and voluntary benefits. Experience with Salesforce is a plus. This remote role supports clients nationwide.