Strategic Insurance Account Manager

Brown & Brown, Inc.; Florida; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401k

Paid time off

Tuition reimbursement

Job summary

Brown & Brown, Inc. is seeking an Account Manager who independently handles client service deliverables and contributes to client strategy with analysis, recommendations, and execution aligned to the Account Executives’ book of business.

You will work with Senior Account Managers and other Account Managers to implement strategy, maintain documentation, and manage client inquiries and project plans in a collaborative, service-oriented environment.

Qualifications

• Bachelor’s degree required.
• Minimum 5 years’ experience in a similar role at a comparable level in Group Insurance.
• High level of knowledge about the benefits we service including short term disability, long term disability, leave programs, life insurance, AD&D, voluntary benefits, dental and vision.
• High level of technical knowledge in all components of contracts, plan design, claim processes, and vendor capabilities.
• Excellent interpersonal, verbal/written communication, and presentation skills required.
• Proficiency in Microsoft Office applications required;
• Self-directed with positive drive and approach, including the ability to work both independently and collaboratively in a virtual working environment.
• Must be detail-oriented, have highly developed organizational skills including the ability to prioritize, handle multiple projects simultaneously, and manage strict deadline and turnaround time requirements.
• Ability to establish credibility at all levels of the organization and with clients through confident communications and actions based on integrity.
• Proactive/Action Oriented—the individual seeks out what needs to be done without being asked, anticipates team and client needs, acts ahead of deadlines, identifies and addresses gaps in processes, data, or deliverables, and takes ownership of next steps rather than waiting for direction.
• Must be actively licensed (Life, Accident, and Health License) or willing to obtain license in state of residence within the first 6 months of employment.

Responsibilities

• Prepare RFPs and RFIs, including coordination of insurance carrier proposals and Executive Summaries.
• Oversee maintenance of current and historical plan designs, process maps, rates, and plan documents in the client database.
• Perform certificate and contract reviews, plan design analyses, and benchmarking.
• Participate in client claim audits, summarizing results and providing insights.
• Identify, assess, resolve, and escalate issues as needed.
• Establish strong relationships with Account Executives, Senior Account Managers, clients and carriers.
• Act as a reference for clients on plan options and data interpretation.
• Marshal resources to resolve client issues and prioritize needs.

Skills

Interpersonal skills

Communication skills

Presentation skills

Detail oriented

Independent work

Education

Bachelor’s degree

Tools

Salesforce

Microsoft Office

Job description

Brown & Brown, Inc. is seeking an Account Manager who independently handles client service deliverables and contributes to client strategy with analysis, recommendations, and execution aligned to the Account Executives’ book of business.

You will work with Senior Account Managers and other Account Managers to implement strategy, maintain documentation, and manage client inquiries and project plans in a collaborative, service-oriented environment.