Strategic Insurance Account Manager: Client Strategy & Delivery

Brown & Brown, Inc.; Arizona; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health Benefits

401k

Student Loan Assistance

Tuition Reimbursement

Mental Health

Job summary

Brown & Brown, Inc. is seeking an Account Manager who independently manages client service deliverables and contributes to client strategy.

You will work with Senior Account Managers and Account Executives to execute strategy deliverables, maintain project plans, and handle client inquiries with strong documentation and ownership of tasks. The role requires extensive knowledge of group insurance products and the ability to analyze plans, benchmark data, and provide actionable recommendations.

Qualifications

• Bachelor's degree required.
• Minimum 5 years’ experience in a similar role in Group Insurance.
• Strong knowledge of disability, life and voluntary benefits.
• Technical knowledge in contracts, plan design, and vendor capabilities.
• Excellent interpersonal and presentation skills required.

Responsibilities

• Prepare RFPs and RFIs, coordinating carrier proposals and executive summaries.
• Maintain current/historical plan designs, rates, and plan documents in client database.
• Perform certificate and contract reviews, plan design analyses, and benchmarking.
• Participate in client claim audits and summarize results with insights.
• Identify, assess, and escalate issues as needed.
• Establish relationships with Account Executives, Senior Account Managers, clients, and carriers.
• Evaluate client plan options, interpret data and benchmarks, and develop recommendations.
• Marshal resources to resolve client issues and prioritize needs.
• Attend client meetings as needed for consultation.
• Demonstrate insurance expertise and support plan questions and issue resolution.

Skills

RFP/RFI

Client relations

Communication

Independent work

License eligible

Education

Bachelor's degree

Tools

Salesforce

Job description

Brown & Brown, Inc. is seeking an Account Manager who independently manages client service deliverables and contributes to client strategy.

You will work with Senior Account Managers and Account Executives to execute strategy deliverables, maintain project plans, and handle client inquiries with strong documentation and ownership of tasks. The role requires extensive knowledge of group insurance products and the ability to analyze plans, benchmark data, and provide actionable recommendations.