Strategic Governance & Quality Assurance Associate

Aumni

Houston (TX)

On-site

USD 100,000 - 130,000

Full time

6 days ago

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Job summary

JPMorgan Chase & Co. in Houston seeks a BB Governance and Quality Control Associate within Risk Management and Compliance.

You will evaluate process effectiveness, identify control gaps, and analyze quality trends to drive sustainable improvements across a complex Business Banking environment. You will collaborate with Credit Risk, Wholesale Credit, Retail Credit, Special Credits, Product, Change Management, and Quality Control teams to assess issues, perform root-cause analysis, and strengthen

Qualifications

2+ years of experience in Risk Management, Credit Analysis, Quality Assurance, Quality Control, Audit, Credit Risk, Governance, Controls, Change Management, or related function.
Bachelor’s degree or equivalent experience in finance, accounting, business administration, economics, risk management, or related discipline.
Knowledge of risk management, governance, process and control assessment, quality assurance, and issue remediation practices.
Strong analytical and problem‑solving skills with the ability to interpret data and identify meaningful quality trends, risks, root causes, and control issues.
Ability to interpret and consistently apply policies, procedures, and risk management standards and to formulate objective, evidence‑based views.
Strong verbal, written, and interpersonal communication skills, including the ability to explain observations clearly, influence partners, and provide constructive challenge.
Proficiency in Microsoft Excel and PowerPoint, with the ability to analyze information and prepare clear, decision‑useful reporting.

Responsibilities

Evaluate process effectiveness and perform quality assurance reviews to assess adherence to policies, procedures, standards, and risk management expectations.
Identify control gaps and analyze quality results to surface trends, root causes, emerging risks, and opportunities for sustainable process improvement.
Support governance forums, management reporting, issue escalation, and oversight activities across Business Banking Risk.
Partner with Credit Risk, Wholesale Credit, Retail Credit, Special Credits, Product, Change Management, Quality Control, and other stakeholders to assess issues and implement sustainable solutions.
Contribute to the design and enhancement of quality assurance methodologies, scorecards, sampling approaches, procedures, and documentation standards.
Prepare clear reports, presentations, dashboards, and analytics that communicate quality outcomes, risk themes, control observations, and potential impacts.
Document observations, conclusions, recommendations, and supporting evidence in accordance with established standards.
Monitor remediation activities and evaluate whether corrective actions appropriately address identified issues and strengthen the overall control environment.
Use data analytics, automation, and AI-enabled tools responsibly to improve review efficiency, reporting accuracy, risk identification, and quality assurance coverage.
Identify opportunities to streamline manual activities through workflow optimization, automation, and technology-enabled solutions, consistent with applicable governance, privacy, and control requirements.
Support enhancements to QA sampling, reporting, and management insights through data-driven and technology-enabled approaches.