Strategic Global Logistics Specialist

MWI Animal Health; Northern (KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Cencora, via its World Courier division, is seeking a Global Logistics Consultant for strategic accounts to support complex order and service workflows across key customers in the U.S. This role emphasizes account setup, documentation, and proactive issue resolution to ensure continuity and service levels.

The ideal candidate has less than 2 years in related roles, strong communication and stakeholder management skills, and a strategic, detail-oriented mindset with a technical aptitude for

Qualifications

• Bachelor's degree in business administration, procurement, operations, customer operations, communications, or a related field.
• Less than 2 years of experience in account onboarding, procurement, service workflow coordination, or related field.
• PMP or equivalent certification preferred.

Responsibilities

• Coordinates basic assigned strategic account setup and maintenance workflows to ensure accurate configuration and activation.
• Maintains approvals, documentation, and system updates for compliant purchasing access and audit-ready records.
• Monitors account activity and customer inputs; escalates exceptions to protect order continuity and service levels.
• Resolves routine order, return, and service inquiries and escalates complex issues as needed.
• Maintains queue monitoring, case tracking, and workflow tools to support timely response and closure.
• Prepares reference materials and process guidance to improve consistency in customer communications.

Skills

Strategic thinking

Attention to detail

Presentation skills

Verbal communication

Written communication

Stakeholder management

Tech savviness

Education

Bachelor's degree in business administration, procurement, operations, customer operations, communications, or related field

Job description

Cencora, via its World Courier division, is seeking a Global Logistics Consultant for strategic accounts to support complex order and service workflows across key customers in the U.S. This role emphasizes account setup, documentation, and proactive issue resolution to ensure continuity and service levels.

The ideal candidate has less than 2 years in related roles, strong communication and stakeholder management skills, and a strategic, detail-oriented mindset with a technical aptitude for