Strategic General Manager — Multi-Trade HVAC & Home Services

TurnPoint Services; Old Bridge (NJ); On-site; USD 170,000 - 210,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan with company match

Paid parental leave

PTO and holidays

Life and disability insurance

Job summary

Arctic Air, part of TurnPoint Services, is seeking a General Manager to lead operations across service and installation, act as a key client interface, and mentor staff toward peak performance.

You will develop strategic plans to optimize productivity, manage budgets, and foster a people‑first culture while sustaining local brand identity within a national framework. This role offers growth and long‑term career pathways across the organization.

Qualifications

• Minimum of 5 years of successful management experience in multi-trade home services.
• Strong leadership with decision‑making and performance management.
• Exceptional budgeting, forecasting, and profit‑driven decision making.
• Proven track record recruiting, developing, retaining top talent.
• Experience leading teams with revenue responsibility at scale.

Responsibilities

• Lead overall operations, ensuring effective coordination, supervision, and performance across all departments.
• Develop and execute strategic plans to optimize productivity, operational efficiency, and profitability.
• Oversee budgets, financial forecasting, and profit‑driven decision‑making.
• Drive sales performance and operational excellence across service and installation teams.
• Recruit, develop, and retain top talent while fostering a strong, people‑first culture.
• Implement innovative processes and changes to improve organizational effectiveness.
• Act as the primary client interface and problem solver, ensuring high‑quality service delivery.
• Maintain local brand identity while operating within a matrixed enterprise structure.
• Support and inspire a culture of accountability, growth, and operational excellence.

Skills

People leadership

Financial management

Multi-trade knowledge

Strategic planning

Talent development

Job description

Arctic Air, part of TurnPoint Services, is seeking a General Manager to lead operations across service and installation, act as a key client interface, and mentor staff toward peak performance.

You will develop strategic plans to optimize productivity, manage budgets, and foster a people‑first culture while sustaining local brand identity within a national framework. This role offers growth and long‑term career pathways across the organization.