General Manager - Multi-Trade Home Services Leader

TurnPoint Services; Old Bridge Township (NJ); On-site; USD 170,000 - 210,000; Full time

Benefits offered by this job

Comprehensive Benefits

Growth Opportunities

Culture with Heart

Purpose-Driven Work

Competitive Rewards

Clear Career Paths

Training & Development

Modern Tools & Technology

Safety First

Inclusive & Supportive Environment

Stable & Reliable

Community Impact

Job summary

Arctic Air, part of TurnPoint Services, seeks a General Manager to lead operations, mentor teams, and drive profitability across service, install, and sales functions. You will interface with clients, optimize processes, and shape organizational growth while maintaining local brand standards.

The role demands 5+ years in multi-trade management, strong budgeting skills, and a proactive, people-driven leadership style focused on excellence and accountability.

Qualifications

• Minimum of 5 years of successful management experience, ideally in multi-trade home services.
• Strong leadership and decision-making skills; hands-on experience in service, install, and sales performance management.
• Exceptional financial and budgeting acumen; comfortable with forecasting and profit-driven decision-making.
• Track record of recruiting, developing, and retaining top talent across multiple trades.
• Experience managing teams and revenue responsibility in line with business scale.
• Multi-trade knowledge in HVAC, plumbing, electrical, or related home services.
• Superior communication, organizational, and interpersonal skills with meticulous attention to detail.
• Proactive, people-focused mindset aligned with a culture of accountability and excellence.

Responsibilities

• Lead overall operations, ensuring effective coordination, supervision, and performance across all departments.
• Develop and execute strategic plans to optimize productivity, operational efficiency, and profitability.
• Oversee budgets, financial forecasting, and profit-driven decision-making.
• Drive sales performance and operational excellence across service and installation teams.
• Recruit, develop, and retain top talent while fostering a strong, people-first culture.
• Implement innovative processes and changes to improve organizational effectiveness.
• Act as the primary client interface and problem solver, ensuring high-quality service delivery.
• Maintain local brand identity while operating within a matrixed enterprise structure.
• Support and inspire a culture of accountability, growth, and operational excellence.

Skills

Leadership

Decision-making

Budgeting

Recruiting & Talent

Revenue Responsibility

Multi-trade Knowledge

Communication

Organizational Skills

People-focused Mindset

Job description

Arctic Air, part of TurnPoint Services, seeks a General Manager to lead operations, mentor teams, and drive profitability across service, install, and sales functions. You will interface with clients, optimize processes, and shape organizational growth while maintaining local brand standards.

The role demands 5+ years in multi-trade management, strong budgeting skills, and a proactive, people-driven leadership style focused on excellence and accountability.