Senior GM, Multi-Trade Home Services & Growth

TurnPoint Services; Washington; Presencial; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

TurnPoint Services is seeking a General Manager to provide leadership, supervision, and oversight across all company operations. You will act as a key client interface, problem solver, and mentor to personnel, guiding both new and existing team members toward peak performance.

This role is responsible for overall company effectiveness and profitability, developing and executing strategic plans to optimize productivity, improve organizational processes, and implement innovative changes.

Formación

• Minimum of 5 years of successful management experience, ideally in multi-trade home services.
• Strong leadership and decision-making skills; hands-on experience in service, install, and sales performance management.
• Exceptional financial and budgeting acumen; comfortable with forecasting and profit-driven decision-making.
• Track record of recruiting, developing, and retaining top talent across multiple trades.
• Experience managing teams and revenue responsibility in line with business scale.
• Multi-trade knowledge in HVAC, plumbing, electrical, or related home services.
• Superior communication, organizational, and interpersonal skills with meticulous attention to detail.
• Proactive, people-focused mindset aligned with a culture of accountability and excellence.

Responsabilidades

• Lead overall operations, ensuring effective coordination, supervision, and performance across all departments.
• Develop and execute strategic plans to optimize productivity, operational efficiency, and profitability.
• Oversee budgets, financial forecasting, and profit-driven decision-making.
• Drive sales performance and operational excellence across service and installation teams.
• Recruit, develop, and retain top talent while fostering a strong, people-first culture.
• Implement innovative processes and changes to improve organizational effectiveness.
• Act as the primary client interface and problem solver, ensuring high-quality service delivery.
• Maintain local brand identity while operating within a matrixed enterprise structure.
• Support and inspire a culture of accountability, growth, and operational excellence.

Conocimientos

Leadership

Strategic planning

Budgeting

Recruitment

Multi-trade knowledge

Customer interface

Problem solving

Communication

Operational oversight

Descripción del empleo

TurnPoint Services is seeking a General Manager to provide leadership, supervision, and oversight across all company operations. You will act as a key client interface, problem solver, and mentor to personnel, guiding both new and existing team members toward peak performance.

This role is responsible for overall company effectiveness and profitability, developing and executing strategic plans to optimize productivity, improve organizational processes, and implement innovative changes.