Strategic FSO & Clearance Accounts Lead

ISI; Reston (VA); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation package

Comprehensive benefits package

Professional growth encouragement

Hybrid work opportunities

Job summary

ISI is seeking a Strategic Account Manager for its FSO & Clearance Client Services. The role involves managing client relationships to ensure satisfaction and retention while also identifying growth opportunities.

The ideal candidate has over 3 years of experience in account management, is highly organized, and proficient with CRM systems. This position allows for hybrid working arrangements and offers a competitive compensation package.

Qualifications

• 3+ years of experience in account management or client-facing roles.
• Ability to manage multiple client relationships simultaneously.
• Comfortable engaging directly with executives and stakeholders.

Responsibilities

• Serve as the primary relationship manager for FSO & Clearance clients.
• Monitor client satisfaction and improve customer experience.
• Identify opportunities for account growth and service expansion.

Skills

Interpersonal and communication skills

Organizational skills

Problem-solving skills

CRM proficiency

Tools

Microsoft Office Suite

Salesforce or related platforms

Job description

ISI is seeking a Strategic Account Manager for its FSO & Clearance Client Services. The role involves managing client relationships to ensure satisfaction and retention while also identifying growth opportunities.

The ideal candidate has over 3 years of experience in account management, is highly organized, and proficient with CRM systems. This position allows for hybrid working arrangements and offers a competitive compensation package.