Strategic Freight Account Manager

U.S. Bank; Naperville (IL); On-site; USD 104,000 - 127,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

Up to 11 paid holidays

Adoption assistance

Sick leave accruals

Job summary

U.S. Bank is seeking a Freight Account Manager to lead a portfolio of large freight-payment clients and deliver exceptional client experience. Build relationships, coordinate cross-functional teams, and manage initiatives from initiation to resolution.

The role emphasizes strong communication, problem-solving, and ownership, with location requirements noted for on-site work and a comprehensive benefits package.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 7–10 years of client management experience.
• Background in transportation, logistics, supply chain, freight payment, or carrier operations preferred.

Responsibilities

• Build and maintain relationships with assigned client accounts.
• Serve as the primary operational contact for a portfolio of freight-payment clients.
• Lead recurring client review meetings and status calls.
• Coordinate priorities across internal teams to support client goals.
• Manage projects, deadlines, escalations, and operational initiatives from initiation through resolution.

Skills

Client management 7-10y

Education

Bachelor’s degree, or equivalent

Job description

U.S. Bank is seeking a Freight Account Manager to lead a portfolio of large freight-payment clients and deliver exceptional client experience. Build relationships, coordinate cross-functional teams, and manage initiatives from initiation to resolution.

The role emphasizes strong communication, problem-solving, and ownership, with location requirements noted for on-site work and a comprehensive benefits package.