Strategic Food Sales Account Specialist

United Natural Foods; Seattle (WA); Remote; USD 45,000 - 65,000; Full time

Job summary

United Natural Foods (UNFI) in Seattle, WA seeks an experienced sales and account specialist to grow revenue while delivering outstanding customer service across assigned accounts.

You will meet sales targets, develop strategies for existing customers, identify new prospects by phone, and coordinate with internal teams to ensure product availability and pricing accuracy. Experience in food distribution is preferred.

Qualifications

• Associates degree or equivalent training and experience.
• 1–3 years in a food distribution or sales environment preferred.
• Knowledge of the perishable and organic food industry preferred.

Responsibilities

• Meet or exceed targets for sales and gross margin with assigned customers.
• Provide strategies and creative solutions for assigned accounts.
• Maintain and grow customer business, partnerships, and relationships.
• Identify, qualify, and solicit potential new customers by phone.
• Coordinate Sales activities with Quality Control, Transportation, Accounting and Purchasing to ensure customer satisfaction on all levels.
• Process and credit requests per Company policy; enter credits into Sales system; monitor history and report results.
• Visit customer accounts as necessary to enhance relationships, build/develop business and resolve customer problems.
• Ensure customers receive timely and accurate information on product availability, quality, and price.
• Suggest substitutions to customers for items unavailable or unacceptable; encourage maximum purchase.
• Respond to customer inquiries and assist with problems, complaints, and resolution.
• Lead and mentor junior staff members as needed.
• Follow HACCP and SQF policies and procedures, as appropriate for location.

Skills

MS Office

Communication skills

Negotiation

Relationship building

Organizational skills

Customer service

Problem solving

Team collaboration

Independent work

Time management

Education

Associates degree

Tools

Sales system

Job description

United Natural Foods (UNFI) in Seattle, WA seeks an experienced sales and account specialist to grow revenue while delivering outstanding customer service across assigned accounts.

You will meet sales targets, develop strategies for existing customers, identify new prospects by phone, and coordinate with internal teams to ensure product availability and pricing accuracy. Experience in food distribution is preferred.