Strategic Fleet Account Manager

Dobbs Peterbilt; Memphis (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

Dobbs Truck Group is seeking a Dedicated Account Manager to manage, retain, and expand assigned fleet accounts across our network of dealerships. You will own the client relationship, collaborate with Parts, Service, Body Shop, and Operations teams, and drive revenue growth through expanded parts, service, and mobile maintenance offerings.

The role requires strong relationship-building, a data-driven mindset, and the ability to travel locally or regionally.

Qualifications

• Minimum of 3 years of account management or sales experience in a B2B environment.
• Demonstrated ability to grow and retain existing customer accounts.
• Strong relationship building and communication skills across multiple levels of an organization.

Responsibilities

• Serve as the primary point of contact and relationship owner for assigned accounts.
• Build and maintain strong relationships with fleet managers, maintenance leaders, operations teams, procurement, and executive stakeholders.
• Maintain a deep understanding of each customer’s business, fleet composition, maintenance strategy, and operational needs.
• Drive high levels of customer satisfaction, retention, and long-term partnership.
• Expand parts, service, body shop, and mobile maintenance sales within existing accounts.
• Increase share of wallet across locations, product lines, and service offerings.
• Develop and execute structured account plans focused on retention, growth, and profitability.
• Coordinate internal resources to support multi location or complex accounts.

Skills

Account management

Sales

CRM

Relationship building

Communication

Tools

Karmak

Decisiv

Job description

Dobbs Truck Group is seeking a Dedicated Account Manager to manage, retain, and expand assigned fleet accounts across our network of dealerships. You will own the client relationship, collaborate with Parts, Service, Body Shop, and Operations teams, and drive revenue growth through expanded parts, service, and mobile maintenance offerings.

The role requires strong relationship-building, a data-driven mindset, and the ability to travel locally or regionally.