Strategic Fleet Account Manager

Dobbs Peterbilt; Sumner (WA); On-site; USD 50,000 - 61,000; Full time

Job summary

Dobbs Truck Group is seeking an Dedicated Account Manager to own key fleet accounts across multiple locations. You will retain and grow revenue by expanding parts, service, and maintenance offerings while coordinating with Parts, Service, Body Shop, and Operations teams.

The role requires strong relationship building, cross-functional collaboration, and a data-driven approach using CRM and reporting tools. Travel locally or regionally is expected as needed.

Qualifications

• Minimum of 3 years of account management or sales experience in a B2B environment.
• Demonstrated ability to grow and retain existing customer accounts.
• Strong relationship building and communication skills across multiple levels of an organization.
• Ability to manage multiple accounts and coordinate cross functional teams.
• Data driven mindset with experience using CRM systems and reporting tools.
• Strong organizational and time management skills.
• Ability to travel locally or regionally as needed.

Responsibilities

• Serve as the primary point of contact and relationship owner for assigned accounts.
• Build and maintain strong relationships with fleet managers, maintenance leaders, operations teams, procurement, and executive stakeholders.
• Maintain a deep understanding of each customer’s business, fleet composition, maintenance strategy, and operational needs.
• Drive high levels of customer satisfaction, retention, and long-term partnership.
• Expand parts, service, body shop, and mobile maintenance sales within existing accounts.
• Increase share of wallet across locations, product lines, and service offerings.
• Identify and develop expansion opportunities within current accounts, including new units, locations, and service categories.
• Support onboarding and ramp up of new business secured through national or external sales efforts.

Skills

Account management

B2B sales

Relationship building

CRM experience

Tools

CRM software

Sales forecasting tools

Job description

Dobbs Truck Group is seeking an Dedicated Account Manager to own key fleet accounts across multiple locations. You will retain and grow revenue by expanding parts, service, and maintenance offerings while coordinating with Parts, Service, Body Shop, and Operations teams.

The role requires strong relationship building, cross-functional collaboration, and a data-driven approach using CRM and reporting tools. Travel locally or regionally is expected as needed.