Strategic FinTech Accounts & Growth Leader

Plaid; San Francisco (CA); On-site; USD 130,000 - 210,000; Full time

Job summary

Plaid is seeking a high-impact, quota-bearing software/account management leader in San Francisco. You will own strategic relationships with executive stakeholders, drive revenue growth, and lead renewals and upsell negotiations across a fast-growing customer segment.

You will collaborate with Product, Engineering, Risk, Legal, and Sales to map customer needs to Plaid APIs and services, ensuring successful integrations and robust long-term partnerships.

Qualifications

• 7+ years of quota carrying software or technology account management experience.
• Executive level communication, written and verbal.
• Ability to build relationships with customer-C Suite, Product and Engineering teams.
• Experience in contract negotiation and value-based selling.
• Proven track record in renewing and growing accounts.
• Willingness to learn Plaid APIs and technical details.
• Familiarity with financial services and tech products.
• Ability to thrive in a high-growth, dynamic environment.

Responsibilities

• Own and manage the relationship with your portfolio of customers in our fastest growing segment.
• Build strong relationships with customer C-Suite, Product and Engineering teams to retain and grow revenue.
• Own and exceed revenue growth targets, including upsell opportunities and renewals negotiations.
• Help customers integrate and launch on Plaid.
• Solve complex customer challenges by cross-functional collaboration across Sales, Risk, Legal, Finance, Marketing and Operations.

Skills

Quota carrying

Executive communication

Relationship building

Commercial/Sales

Customer retention

Technical curiosity

Financial services familiarity

Cross-functional collaboration

Job description

Plaid is seeking a high-impact, quota-bearing software/account management leader in San Francisco. You will own strategic relationships with executive stakeholders, drive revenue growth, and lead renewals and upsell negotiations across a fast-growing customer segment.

You will collaborate with Product, Engineering, Risk, Legal, and Sales to map customer needs to Plaid APIs and services, ensuring successful integrations and robust long-term partnerships.