Strategic Financial Services Account Partner

Genpact Ltd.; Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Job summary

Genpact Ltd. seeks a highly experienced Client Services Partner to manage and grow a portfolio of Financial Services accounts, acting as a trusted partner and thought leader for clients.

You will direct organic growth across a multi-million dollar portfolio, driving retention, satisfaction and financial health while leading annual planning and quarterly reviews. You will collaborate with senior leaders and SMEs to unlock growth opportunities, expand services, and build C-level relationships,

Qualifications

• 7+ years of relevant Financial Services experience leading and building client relationships.
• Bachelor’s degree or commensurate experience.
• Strong experience working with cross-functional teams consisting of Creative, Experience Design and Technology practice groups.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead a portfolio of Financial Services accounts with focus on retention, growth, satisfaction and financial health.
• Partner with leaders across the business to plan and run the portfolio to achieve success measures.
• Represent Genpact offerings to facilitate growth within accounts.
• Demonstrate client business acumen aligning industry expertise with client goals and identifying growth opportunities.
• Lead annual planning processes and quarterly business reviews for strategic accounts.
• Collaborate with SMEs and partners to lead strategy for new business pitches and proposals.
• Serve as trusted advisor to clients, expanding relationships and driving value.

Skills

Client relationship management

Cross-functional collaboration

Strategic thinking

Communication skills

Education

Bachelor’s degree or commensurate experience

Job description

Genpact Ltd. seeks a highly experienced Client Services Partner to manage and grow a portfolio of Financial Services accounts, acting as a trusted partner and thought leader for clients.

You will direct organic growth across a multi-million dollar portfolio, driving retention, satisfaction and financial health while leading annual planning and quarterly reviews. You will collaborate with senior leaders and SMEs to unlock growth opportunities, expand services, and build C-level relationships,