Strategic Financial Services Account Leader

Rightpoint; Chicago, Boston, New York (IL, MA, NY); On-site; USD 180,000 - 260,000; Full time

Job summary

Genpact Experience is seeking a Client Services Partner to manage a portfolio of Financial Services accounts in the United States. You will drive retention, growth and financial health across a $4-7MM portfolio, acting as a trusted advisor and strategic leader with clients at the C-suite level.

You’ll partner with cross-functional teams, lead annual planning, coordinate QBRs, and develop growth initiatives while upholding Genpact Experience’s values of integrity, customer focus, and innovation.

Qualifications

• 7+ years of Financial Services client leadership experience.
• Bachelor’s degree or commensurate experience.
• Strong experience leading cross-functional Creative, Experience Design and Technology teams.

Responsibilities

• Lead a portfolio of Financial Services accounts focusing on retention, growth, satisfaction and financial health.
• Partner with business leaders to plan, mitigate and run the portfolio for success.
• Represent Genpact offerings to drive growth within accounts.

Skills

Client leadership

Cross-functional collaboration

Strategic thinking

Financial acumen

Relationship management

Education

Bachelor’s degree

Job description

Genpact Experience is seeking a Client Services Partner to manage a portfolio of Financial Services accounts in the United States. You will drive retention, growth and financial health across a $4-7MM portfolio, acting as a trusted advisor and strategic leader with clients at the C-suite level.

You’ll partner with cross-functional teams, lead annual planning, coordinate QBRs, and develop growth initiatives while upholding Genpact Experience’s values of integrity, customer focus, and innovation.