Strategic Field Operations Lead

AstraZeneca; Wilmington (DE); Hybrid; USD 140,000 - 180,000; Full time

Job summary

AstraZeneca in Wilmington, DE is seeking an Associate Director, Strategic Field Operations Planning to drive disciplined, scalable commercial operations across the field. This role sits at the intersection of Sales Force Operations, Commercial Operations, field leadership, compliance, analytics, consultant groups, and partners.

The ideal candidate will influence senior stakeholders, build governance models, and improve execution quality while reducing risk.

Qualifications

• Bachelor’s degree in business, life sciences, operations, project management, healthcare administration, or related field.
• 3+ years of experience in project management, commercial operations, healthcare operations, field operations, vendor management, or another relevant operational role.
• Experience shaping and leading complex operational initiatives with multiple stakeholders, dependencies, risks, decision points, execution milestones, and business outcomes.
• Experience working with credentialing and licensing vendors, healthcare operations vendors, provider/customer onboarding processes, or other third-party service providers.

Responsibilities

• Set the operating approach for strategic field operations initiatives by aligning business priorities, governance routines, stakeholder expectations, decision points, ownership, and execution milestones across the commercial organization.
• Provide strategic oversight for complex operational workstreams spanning field readiness, credentialing and licensing, consultant-led delivery, vendor coordination, business requirements, and cross-functional execution.
• Direct and influence external consultant groups and third-party partners to ensure priorities are clear, risks are visible, and outcomes meet commercial, compliance, and quality expectations.
• Influence alignment across Commercial Operations, Legal, Compliance, IT, Human Resources, Sales Leadership, Insights & Analytics, and external partners to resolve barriers, accelerate decisions, and maintain momentum on field-facing priorities.
• Design and embed governance frameworks, decision rights, escalation pathways, operating rhythms, documentation standards, and business rules that increase transparency, accountability, and execution confidence.
• Translate enterprise and department calendars into practical operating plans that enable proactive planning, coordinated execution, and clear accountability across recurring Strategic Field Operations activities.

Skills

Communication

Organization

Facilitation

Stakeholder management

Education

Bachelor’s degree in business / related field

Job description

AstraZeneca in Wilmington, DE is seeking an Associate Director, Strategic Field Operations Planning to drive disciplined, scalable commercial operations across the field. This role sits at the intersection of Sales Force Operations, Commercial Operations, field leadership, compliance, analytics, consultant groups, and partners.

The ideal candidate will influence senior stakeholders, build governance models, and improve execution quality while reducing risk.