Strategic Federal Operations Analyst

ECS Corporate Services; Bethesda (MD); On-site; USD 75,000 - 86,000; Full time

Job summary

ECS Everforth in Bethesda, MD is seeking a meticulous Management Analyst (Action Officer) to provide operational, administrative, and project coordination support to NIH leadership. The role emphasizes assignment tracking, workflow coordination, stakeholder engagement, briefing preparation, and process improvement in a fast-paced federal environment.

The ideal candidate will be proactive and detail‑oriented, able to manage multiple priorities with precision.

Qualifications

• Bachelor's degree in Business Administration, Public Administration, Management, Communications, or related field.
• Experience supporting federal operations, administrative management, project coordination, or executive support environments.
• Strong analytical, organizational, and time management capabilities.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and deadlines independently.
• Experience supporting executive-level stakeholders.

Responsibilities

• Assignment & Workflow Coordination: maintain tracking systems for assignments, milestones, and deliverables.
• Develop status reports and provide updates to federal leadership.
• Coordinate follow-up activities to ensure timely completion of tasks and action items.
• Program & Operational Support: assess incoming assignments and prepare analytical summaries to support prioritization.
• Support operational planning and workload sequencing activities.
• Identify workflow bottlenecks and recommend process improvements.
• Risk & Process Management: assist with risk assessments and contingency planning.
• Review and improve SOPs; support quality assurance and operational efficiency initiatives.
• Stakeholder & Executive Coordination: draft meeting summaries, action trackers, and executive communications.
• Meeting & Event Support: coordinate meetings, workshops, and leadership engagements.
• Data Analysis & Reporting: collect and analyze operational and performance data; prepare dashboards and summaries.
• Policy & Compliance Support: compile policy references and supporting documentation.
• Workforce & Administrative Support: onboarding and training coordination; records management.
• Financial Support: assist with financial tracking and budget support.
• Executive Briefings & Correspondence: prepare briefing materials and correspondence; coordinate review workflows.
• Special Projects: support short-term operational initiatives as directed.

Skills

Analytical skills

Organizational skills

Time management

Written and verbal communication

Stakeholder management

Microsoft Office

Data reporting tools

Education

Bachelor's degree in Business Administration / Public Administration / Management

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Teams

SharePoint

Tracking tools

Data management systems

Job description

ECS Everforth in Bethesda, MD is seeking a meticulous Management Analyst (Action Officer) to provide operational, administrative, and project coordination support to NIH leadership. The role emphasizes assignment tracking, workflow coordination, stakeholder engagement, briefing preparation, and process improvement in a fast-paced federal environment.

The ideal candidate will be proactive and detail‑oriented, able to manage multiple priorities with precision.