Management Analyst (Action Officer) Support

ECS; Bethesda (MD); On-site; USD 75,000 - 86,000; Full time

Job summary

ECS is seeking a Management Analyst to provide comprehensive operational and administrative support to NIH-related leadership in the Extramural Division. The role emphasizes tracking, reporting, stakeholder engagement, and process improvement in a fast-paced federal environment.

Responsibilities include meeting coordination, briefing material preparation, data analysis, and development of executive summaries.

Qualifications

• Bachelor’s degree in Business Administration, Public Administration, Management, Communications, or related field.
• High School Diploma plus three (3) years of specialized experience may substitute for a bachelor’s degree.
• Minimum three (3) years of related professional experience supporting federal operations, administrative management, project coordination, or executive support environments.

Responsibilities

• Maintain and manage tracking systems for branch assignments, delegated actions, milestones, and deliverables.
• Develop status reports and provide updates to federal leadership.
• Coordinate follow-up activities to ensure timely completion of tasks and action items.
• Assist leadership in assessing incoming assignments and preparing analytical summaries to support prioritization.
• Support operational planning and workload sequencing activities.
• Identify workflow bottlenecks and recommend process improvements.
• Assist with risk assessments and contingency planning activities.
• Review and recommend improvements to standard operating procedures (SOPs).
• Support quality assurance and operational efficiency initiatives.
• Serve as a coordination liaison for internal and external stakeholders.
• Draft meeting summaries, action trackers, and executive communications.
• Support leadership engagement activities and branch communications.
• Coordinate meetings, workshops, and leadership engagements.
• Prepare agendas, logistics, attendee coordination, and follow-up documentation.
• Collect and analyze operational and performance data.
• Prepare dashboards, analytical reports, and executive summaries.
• Assist leadership with reporting metrics and operational visibility.
• Compile policy reference materials and supporting documentation.
• Support policy review and communication efforts.
• Assist with onboarding and training coordination.
• Maintain records, correspondence, document repositories, and version control.
• Support records management and administrative documentation activities.
• Assist with financial tracking summaries and budget support.

Skills

Analytical skills

Organizational skills

Time management

Written & verbal communication

Education

Bachelor’s degree

High School + 3 yrs exp substitute

Tools

Word

Excel

Outlook

PowerPoint

Teams

SharePoint

Tracking tools

Data management

Job description

Job Description

ECS Everforth is seeking a highly organized and analytical Management Analyst (Action Officer) to provide operational, administrative, and project coordination support to federal leadership within the Extramural Division supporting the National Institute of Health. This role will support division leadership through assignment tracking, workflow coordination, stakeholder engagement, briefing preparation, operational analysis, meeting coordination, and administrative process improvement initiatives. The ideal candidate is proactive, detail-oriented, and capable of managing multiple priorities in a fast-paced federal environment. All support provided is advisory and administrative in nature and does not include inherently governmental functions. Federal staff retain all final decision-making authority.

Key Responsibilities

Assignment & Workflow Coordination

• Maintain and manage tracking systems for branch assignments, delegated actions, milestones, and deliverables.
• Develop status reports and provide updates to federal leadership.
• Coordinate follow-up activities to ensure timely completion of tasks and action items.

Program & Operational Support

• Assist leadership in assessing incoming assignments and preparing analytical summaries to support prioritization.
• Support operational planning and workload sequencing activities.
• Identify workflow bottlenecks and recommend process improvements.

Risk & Process Management

• Assist with risk assessments and contingency planning activities.
• Review and recommend improvements to standard operating procedures (SOPs).
• Support quality assurance and operational efficiency initiatives.

Stakeholder & Executive Coordination

• Serve as a coordination liaison for internal and external stakeholders.
• Draft meeting summaries, action trackers, and executive communications.
• Support leadership engagement activities and branch communications.

Meeting & Event Support

• Coordinate meetings, workshops, and leadership engagements.
• Prepare agendas, logistics, attendee coordination, and follow-up documentation.

Data Analysis & Reporting

• Collect and analyze operational and performance data.
• Prepare dashboards, analytical reports, and executive summaries.
• Assist leadership with reporting metrics and operational visibility.

Policy & Compliance Support

• Compile policy reference materials and supporting documentation.
• Support policy review and communication efforts.

Workforce & Administrative Support

• Assist with onboarding and training coordination.
• Maintain records, correspondence, document repositories, and version control.
• Support records management and administrative documentation activities.

Financial Support

• Assist with financial tracking summaries and budget support activities.

Executive Briefings & Correspondence

• Draft presentations, briefing materials, memoranda, and correspondence for federal leadership review.
• Coordinate review and approval workflows for executive materials.

Special Projects

• Support short-term operational initiatives and special assignments as directed by branch leadership.

Salary Range: $75,000-85,500

Education

• Bachelor’s degree in Business Administration, Public Administration, Management, Communications, or related field.
• High School Diploma plus three (3) years of specialized experience may substitute for a bachelor’s degree.

Experience

• Minimum three (3) years of related professional experience supporting federal operations, administrative management, project coordination, or executive support environments.

Clearance / Requirements

• Ability to obtain and maintain NIH badge/access credentials.
• Must be eligible to work in a federal contractor support environment.

Required Skills

• Strong analytical, organizational, and time management capabilities.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and deadlines independently.
• Experience supporting executive-level stakeholders.

Technical Skills

• Microsoft Office Suite
• Word
• Excel
• Outlook
• PowerPoint
• Teams
• SharePoint
• Tracking and reporting tools
• Data management systems

Desired Skills

• Prior NIH or HHS experience strongly preferred.
• Experience supporting federal leadership offices or administrative management functions.
• Familiarity with federal travel, records management, and operational reporting processes.
• Experience relative to a scientific or medical/healthcare background.

ECS Federal LLC is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.

Everforth ECS is the federal segment of Everforth, a $4B global organization with over 10,000 employees. Our nearly 3,500 professionals deliver advanced technology solutions in data and AI, cybersecurity, and enterprise transformation, serving defense, intelligence, and federal civilian agencies. Our work powers mission-critical outcomes, strengthens technology partnerships, and creates meaningful opportunities for our people. We are defined by a commitment to excellence in delivery, a culture of innovation, and an environment where talent can thrive and grow.

We Value

• Attracting and developing top talent and high-performing teams
• Fostering a culture that is engaging, accountable, and mission-driven

Meet the challenge. Make a difference with Everforth ECS!