Strategic Federal Accounts Leader

Virtualitics, Inc.; Washington (District of Columbia); Hybrid; USD 150.000 - 210.000; Vollzeit

Benefits dieser Stelle

Equity participation

Health coverage (medical, dental, VIs)

Unlimited PTO

Remote & hybrid options

Zusammenfassung

Virtualitics is seeking a seasoned Strategic Account Manager for federal public sector accounts. The role focuses on post-sales success, ensuring retention, value realization, and growth within large DoD and government contracts.

You will manage executive relationships, drive renewal conversations, and partner with Sales and Delivery to expand opportunities while advocating for customer needs and shaping the product roadmap.

Qualifikationen

• 8-10+ years in a customer-facing role focused on post-sales and renewals.
• Proven track record of near-100% retention and renewal for large government accounts.
• Deep experience with Federal/DoD contracts and renewal processes.
• Exceptional interpersonal and communication skills with senior government leaders.
• Strategic mindset with problem-solving skills and trusted-advisor capabilities.
• Familiarity with enterprise software, AI/ML, data analytics, BI.

Aufgaben

• Own the commercial and executive relationship, account strategy, expansion opportunities, and renewals across strategic government contracts to ensure 100% retention.
• Develop and execute comprehensive account plans focused on customer health, value realization, and growth opportunities.
• Build and maintain multi-level executive relationships within strategic accounts.
• Ensure customers realize outcomes from the Virtualitics platform and investments.
• Conduct regular executive business reviews to demonstrate value and monitor account health.
• Advocate for the customer internally and inform the product roadmap.
• Identify and qualify expansion opportunities with Sales to drive growth.

Kenntnisse

Strategic account management

Federal sales

DoD contracts

Executive relationships

CRM platforms

AI/ML familiarity

Ausbildung

Bachelor's degree in Business Administration/Management

Tools

CRM platforms

Jobbeschreibung

Virtualitics is seeking a seasoned Strategic Account Manager for federal public sector accounts. The role focuses on post-sales success, ensuring retention, value realization, and growth within large DoD and government contracts.

You will manage executive relationships, drive renewal conversations, and partner with Sales and Delivery to expand opportunities while advocating for customer needs and shaping the product roadmap.