Strategic Federal Account & Program Lead

Collibra; San Francisco (CA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Flex Fund monthly stipend

Pension/401k plans

Equity for eligible roles

Job summary

A leading software company is seeking an Account Program Manager to serve federal customers. This role involves managing relationships, ensuring customer satisfaction, and coordinating technical teams. The ideal candidate has 5+ years in a technical customer-facing role and experience with U.S. federal government customers. The position offers a salary range of $110,000-$150,000 and a comprehensive benefits package, including bonus potential and flexible rewards. A commitment to diversity and inclusion is at the core of the company's mission.

Qualifications

• 5+ years of experience in a technical customer-facing role.
• Experience supporting U.S. federal government customers.
• Strong understanding of enterprise software and SaaS solutions.
• Experience in regulated or high-security environments.

Responsibilities

• Serve as the primary point of contact for federal accounts.
• Provide guidance during onboarding and deployment.
• Coordinate technical discussions and solution design sessions.
• Track project progress and provide regular updates.

Skills

Communication skills

Stakeholder management

Technical acumen

Problem solving

Project management

Education

5+ years in a technical customer-facing role

Tools

AWS

Azure

GCP

Job description

A leading software company is seeking an Account Program Manager to serve federal customers. This role involves managing relationships, ensuring customer satisfaction, and coordinating technical teams. The ideal candidate has 5+ years in a technical customer-facing role and experience with U.S. federal government customers. The position offers a salary range of $110,000-$150,000 and a comprehensive benefits package, including bonus potential and flexible rewards. A commitment to diversity and inclusion is at the core of the company's mission.