Strategic Facilities Data & Operations Analyst

Wake Forest University; Winston-Salem (NC); On-site; USD 70,000 - 95,000; Full time

Job summary

Wake Forest University seeks a Facilities and Campus Services Business Operations Analyst to drive data-informed decisions across Facilities, Real Estate and Planning. You will transform complex data into actionable reports, dashboards, and visual analytics with Power BI, SQL, and Excel, while ensuring data accuracy and governance.

Working with university leadership and partners, you will automate workflows, maintain executive deliverables, and advance performance tracking across financial,

Qualifications

• Bachelor’s degree in Business Administration, Information Systems, Data Analytics, Facilities Management, or related field with 1–3 years of experience.
• Advanced proficiency with Power BI, Power Query, DAX, SQL, Tableau for transforming datasets into actionable reports.
• Experience integrating data across enterprise platforms (Workday, CMMS/Asset Essentials, Snowflake).
• Strong skills in Microsoft 365, Google Workspace, and presenting data visually to executives.

Responsibilities

• Develops and maintains analytical solutions and dashboards to track KPIs and operational progress.
• Integrates data from Snowflake, Workday, CMMS, and Google Workspace across systems.
• Translates findings into clear visuals and decision-support tools for leadership and partners.
• Manages recurring executive reports (Monthly Business Report, Quarterly VP report, newsletters).
• Automates reporting workflows with Power Automate and documents dashboards and pipelines.

Skills

Analytical thinking

Data storytelling

Communication

Problem solving

Education

Bachelor’s degree in related field

Tools

Power BI

Power Query

DAX

SQL

Tableau

Snowflake

Workday

CMMS (Asset Essentials)

Job description

Wake Forest University seeks a Facilities and Campus Services Business Operations Analyst to drive data-informed decisions across Facilities, Real Estate and Planning. You will transform complex data into actionable reports, dashboards, and visual analytics with Power BI, SQL, and Excel, while ensuring data accuracy and governance.

Working with university leadership and partners, you will automate workflows, maintain executive deliverables, and advance performance tracking across financial,