Strategic Exchange Operations Manager

Navy Exchange Service Command; Colts Neck Township (NJ); On-site; USD 50,000 - 70,000; Full time

Job summary

Navy Exchange Service Command in Colts Neck, NJ seeks an Exchange Manager to oversee a multi-department retail operation serving service members and their families. The role directs store, service station, food outlets, and concessions to achieve sales and mission goals with strict adherence to procedures.

The position requires leadership, retail experience, and the ability to manage inventory, safety, and customer service while coordinating with district leadership.

Qualifications

• Three years of experience in administrative/merchandising roles.
• Experience in store operations and customer service.
• Knowledge of retail practices and standards.

Responsibilities

• Directly responsible for performance and mission effectiveness of the Exchange and related operations.
• Plan and direct all operations to meet sales and profit goals; coordinate with department managers.
• Monitor operations, staffing, budgets, and cost control while ensuring compliance with policies.
• Prepare reports, attend meetings, and represent the activity in staff and operational forums.
• Oversee personnel management, training, and safety compliance.
• Perform other related duties as assigned.

Job description

Navy Exchange Service Command in Colts Neck, NJ seeks an Exchange Manager to oversee a multi-department retail operation serving service members and their families. The role directs store, service station, food outlets, and concessions to achieve sales and mission goals with strict adherence to procedures.

The position requires leadership, retail experience, and the ability to manage inventory, safety, and customer service while coordinating with district leadership.