Strategic Events Account Executive

Shepard Exposition Services; New York (NY); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life and Disability Insurance

401(k)

Job summary

Shepard Exposition Services is seeking an Account Executive to be the primary point of contact for clients, venues, and internal teams. You will lead planning, coordination and execution of trade shows, exhibitions and events from concept through onsite delivery to ensure a superior customer experience.

The role requires hospitality/event services experience, strong project management, and the ability to work evenings, weekends, and holidays.

Qualifications

• Proven experience in hospitality, trade show, or event services.
• Experience managing complex client projects from planning through execution, including timeline management, budget oversight, expense tracking, and profitability.
• Exceptional organization and ability to manage multiple accounts.
• Strong written and verbal communication; ability to present persuasively.
• Ability to work evenings, weekends, and holidays as needed.
• Proficiency in Microsoft Office; Salesforce experience a plus.
• Bachelor’s degree preferred; equivalent experience may be substituted.

Responsibilities

• Consult with clients to design floor plans aligned with objectives.
• Coordinate with facilities and vendors to meet logistical needs.
• Develop and manage event timelines using the company's Critical Path.
• Monitor design processes to stay within budget.
• Prepare and distribute exhibitor service manuals.
• Coordinate show planning and inform operations pre-move-in.
• Act as primary client contact and maintain communication throughout the year.
• Provide on-site support during events and assist with invoicing and billing accuracy.
• Build long-term client relationships and identify opportunities for improvement.
• Support sales in rebooking events and extending contracts without new bids.

Skills

Client management

Event planning

Budget oversight

Communication

Deadline driven

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Salesforce

Job description

Shepard Exposition Services is seeking an Account Executive to be the primary point of contact for clients, venues, and internal teams. You will lead planning, coordination and execution of trade shows, exhibitions and events from concept through onsite delivery to ensure a superior customer experience.

The role requires hospitality/event services experience, strong project management, and the ability to work evenings, weekends, and holidays.