Strategic ERP & Field Service Account Manager (Remote)

IFS North America, Inc.; Itasca (IL); Hybrid; USD 135,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, & vision insurance

401K with company contribution

Flexible paid time off

Tuition assistance

Volunteer events

Job summary

IFS North America seeks a Strategic Account Manager with a passion for selling enterprise software and a track record of growing complex B2B accounts across the North American market.

You will own account planning, manage a portfolio of customer relationships, drive renewals and upsell opportunities, articulate IFS value to C‑level executives, and collaborate with Marketing, Pre‑Sales and Services to maximize revenue.

Qualifications

• 5+ years of relevant sales and account management experience based on complex software sales.
• Strong understanding of field service, workforce scheduling, warranty, reverse logistics and mobile solutions.
• Ability to carry a quota and a proven record of quota achievement.
• Ability to communicate with and persuade C-level decision makers.
• Team player with proactive problem-solving and initiative.
• Willingness to travel 50-60%.

Responsibilities

• Achieve and exceed quota targets through sales strategy and account planning.
• Account and customer relationship management, software licenses, cloud subscriptions, services, and renewals.
• Develop and deliver impactful account plans to enable revenue growth.
• Build business cases and ROI data to influence customer decisions.
• Maintain strong C-level relationships and comprehensive account information.

Skills

Quota attainment

Strategic selling

C-level communication

Team collaboration

Travel readiness

Education

Bachelor's degree

Tools

CRM software

Job description

IFS North America seeks a Strategic Account Manager with a passion for selling enterprise software and a track record of growing complex B2B accounts across the North American market.

You will own account planning, manage a portfolio of customer relationships, drive renewals and upsell opportunities, articulate IFS value to C‑level executives, and collaborate with Marketing, Pre‑Sales and Services to maximize revenue.