Strategic Account Manager: ERP, EAM & Field Service

IFS; Itasca (IL); Hybrid; USD 135,000 - 150,000; Full time

Benefits offered by this job

Flexible paid time off

401K with Company contribution

Flexible spending accounts

Life insurance and disability benefits

Tuition assistance

Community involvement and volunteering

Job summary

IFS is seeking a Strategic Account Manager for the Manufacturing Install Base within North America. You will lead account planning and drive revenue by selling ERP, EAM, and Field Service Management solutions to a portfolio of customers, building executive relationships and delivering measurable ROI.

You will collaborate with cross-functional teams to leverage IFS offers, manage renewals, and expand cloud subscriptions, professional services, and licenses while traveling 50–60% to client sites

Qualifications

• 5+ years of relevant sales and account management experience in complex software sales.
• Strong understanding of field service, workforce scheduling, warranty, reverse logistics and mobile solutions.
• Ability to carry a quota and a proven record of quota achievement.
• Strategic value selling capability and strong communication with C-level decision makers.
• Team-oriented mindset with collaboration alongside solution experts.
• Personal traits: quick learner, problem solver, decisive, adaptable and entrepreneurial.

Responsibilities

• Achieve and exceed quota targets through the sales strategy and account planning.
• Manage accounts and customer relationships; sell software licenses, cloud subscriptions, professional services and renewals.
• Develop effective account plans to ensure revenue targets and sustainable growth.
• Present comprehensive business plans addressing customer priorities and ROI.
• Build strong C-level relationships grounded in customer requirements and value.
• Monitor customer technology footprints and market trends to anticipate needs.
• Maintain white space analysis and drive up-sell/cross-sell within the base.
• Coordinate with Marketing, Partners, Pre-Sales, Support, and Professional Services to funnel pipeline.
• Utilize IFS offers across Industry Solutions, CRM, SCM, PLM, EAM and related tech.

Skills

Quota attainment

C-level communication

Strategic value selling

Team collaboration

Travel 50-60%

Education

Bachelor’s Degree

Job description

IFS is seeking a Strategic Account Manager for the Manufacturing Install Base within North America. You will lead account planning and drive revenue by selling ERP, EAM, and Field Service Management solutions to a portfolio of customers, building executive relationships and delivering measurable ROI.

You will collaborate with cross-functional teams to leverage IFS offers, manage renewals, and expand cloud subscriptions, professional services, and licenses while traveling 50–60% to client sites