Strategic Enterprise Success Manager

WinsAbove; Seattle (WA); Hybrid; USD 132,888 - 166,110; Full time

Benefits offered by this job

Flexible work arrangements

Remote work weeks

Job summary

WinsAbove is seeking an Enterprise Customer Success Manager in Seattle. This individual will act as a financial technology advisor to large clients, developing strategies tailored to their business goals.

The role offers a hybrid work environment with up to four weeks of fully remote work and focuses on driving customer success through relationship building and strategic account management.

Qualifications

• 4+ years in a customer-facing role owning account health, executive relationships, or expansion strategy.
• Direct experience with core accounting workflows.
• Experience managing complex, global enterprise accounts.

Responsibilities

• Develop and own strategic account plans for retention and expansion.
• Act as a trusted advisor to finance stakeholders.
• Build relationships across functional areas to increase engagement.

Skills

Customer-facing role experience

Finance-first mindset

Cross-functional collaboration

Account health management

Education

Bachelor's degree in finance or business

Tools

NetSuite

QuickBooks

Job description

WinsAbove is seeking an Enterprise Customer Success Manager in Seattle. This individual will act as a financial technology advisor to large clients, developing strategies tailored to their business goals.

The role offers a hybrid work environment with up to four weeks of fully remote work and focuses on driving customer success through relationship building and strategic account management.