Strategic Enterprise Implementation Lead

WinsAbove; Seattle (WA); Hybrid; USD 145,544 - 181,930; Full time

Benefits offered by this job

Up to four weeks of fully remote work per year

Hybrid work environment

Job summary

WinsAbove in Seattle is seeking an Enterprise Implementation Consultant to guide large customers through the launch of the Brex platform. This role requires a blend of project management and customer engagement strategy to drive product adoption and deliver ongoing value.

The ideal candidate has over 4 years in customer-facing SaaS roles, strong problem-solving abilities, and must be comfortable managing both technical and non-technical processes. The position allows for hybrid work and offers additional remote work opportunities.

Qualifications

• 4+ years in customer-facing SaaS or consulting roles.
• Experience with global project management for enterprise customers.
• Ability to manage technical and non-technical workstreams.

Responsibilities

• Lead global enterprise implementations and launches.
• Consult with clients to define business needs.
• Drive strategies for customer success and adoption.
• Manage relationships with senior leaders and stakeholders.
• Collaborate cross-functionally to enhance customer experience.
• Adapt quickly to product changes and influence development.
• Prioritize managing high-touch customer relationships.

Skills

Customer-facing SaaS experience

Project management

Communication skills

Problem-solving skills

Job description

WinsAbove in Seattle is seeking an Enterprise Implementation Consultant to guide large customers through the launch of the Brex platform. This role requires a blend of project management and customer engagement strategy to drive product adoption and deliver ongoing value.

The ideal candidate has over 4 years in customer-facing SaaS roles, strong problem-solving abilities, and must be comfortable managing both technical and non-technical processes. The position allows for hybrid work and offers additional remote work opportunities.