Strategic Enterprise Subscriptions Manager

Dow Jones Company; New York (NY); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Healthcare plans

Paid time off

Retirement plans

Insurance plans

Wellness resources

Education benefits

Family care benefits

Commuter program

Subscription discounts

Employee referral program

Financial health programs

Cybersecurity protection

Job summary

Dow Jones is seeking an Account Manager, Corporate Subscriptions, to grow and renew enterprise subscription accounts across the US market. You will partner with clients, drive renewals, upsell opportunities, and maximize value while collaborating with Product, Support, and Marketing to improve offerings.

In this role you will lead negotiations, manage the Salesforce-based pipeline, and meet revenue targets.

Qualifications

• 5+ years of experience in subscription-based sales or enterprise account management.
• Strong ability to build and maintain relationships with clients.
• Experience acting as a trusted advisor to maximize customer value.
• Ability to stay up-to-date on Dow Jones enterprise subscription solutions.
• Experience gathering customer feedback and collaborating with internal teams (Product, Support, Marketing) to drive improvements.
• Proficiency in Salesforce or other customer success platforms.

Responsibilities

• Drive renewals, reduce churn and upsell where appropriate within assigned account base.
• Act as a trusted advisor, maintain regular communication with customers.
• Generate and qualify leads through networking, cold-calling, and inbound marketing efforts
• Negotiate and close deals to meet and exceed revenue targets.
• Conduct virtual and in-person meetings with clients to establish relationships and drive new opportunities into pipeline
• Manage pipeline via Salesforce
• Provide training, resources, and best practices to maximize adoption
• Address customer concerns and challenges proactively to drive future retention and growth
• Achieve individual revenue targets
• Gather customer feedback to enhance new product development

Skills

Relationship building

Account management

Trusted advisor

Product knowledge

Lead qualification

Tools

Salesforce

Job description

Dow Jones is seeking an Account Manager, Corporate Subscriptions, to grow and renew enterprise subscription accounts across the US market. You will partner with clients, drive renewals, upsell opportunities, and maximize value while collaborating with Product, Support, and Marketing to improve offerings.

In this role you will lead negotiations, manage the Salesforce-based pipeline, and meet revenue targets.