Strategic Enterprise Payments Account Lead

Remote; San Francisco (CA); A distancia; USD 140.000 - 210.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary + Equity

Medical and Dental benefits

Company-paid Life and Disability

Descripción de la vacante

Spreedly is looking for an Enterprise Account Manager to guide high-value customers across the US. You will own retention and expansion, aligning stakeholders and driving value across the payments orchestration platform. The role emphasizes strategy, data-driven insights, and proactive engagement with cross-functional teams to accelerate growth.

The position requires travel within the United States and collaboration with US-based customers and internal stakeholders during US business hours.

Formación

• 3+ years of experience in Account Management, Customer Success, or B2B SaaS Sales with quota-carrying or expansion responsibilities.
• Background in payments, fintech, or infrastructure SaaS.
• Experience with consumption-based or API-first SaaS models.
• Proven track record managing $3M+ ARR with high retention and growth outcomes.
• Excellent communication, value-based selling, and stakeholder management skills.
• Operational discipline with systems like Salesforce, Clari, and account planning tools.
• Ability to independently manage multiple priorities while influencing cross-functional outcomes.
• Willingness to travel.

Responsabilidades

• Own a book of high-value customer accounts (~$3M+ in ARR).
• Lead account planning and deliver quarterly business reviews with clear success metrics.
• Build strategic multi-threaded relationships across customer organizations.
• Conduct strategic account planning and maintain a proactive customer engagement cadence.
• Collaborate cross-functionally to unblock value and influence internal roadmap decisions.
• Accurately forecast retention, expansion, and potential risk within your portfolio.
• Analyze product usage and customer data to identify growth opportunities and risks.
• Drive execution on renewal and upsell strategies, including contract structuring.
• Provide market and customer insights to inform GTM evolution and segmentation strategy.
• Contribute to customer stories, reference programs, and pricing feedback loops.
• Leverage AI tools to enhance account planning, data analysis, and customer insights.

Conocimientos

Account management

Customer success

B2B SaaS sales

Quota carrying

Herramientas

Salesforce

Clari

Account planning tools

Descripción del empleo

Spreedly is looking for an Enterprise Account Manager to guide high-value customers across the US. You will own retention and expansion, aligning stakeholders and driving value across the payments orchestration platform. The role emphasizes strategy, data-driven insights, and proactive engagement with cross-functional teams to accelerate growth.

The position requires travel within the United States and collaboration with US-based customers and internal stakeholders during US business hours.