Strategic Enterprise Implementation Lead

Brex; New York (NY); Hybrid; USD 145,544 - 181,930; Full time

Benefits offered by this job

Up to four weeks remote work

Flexible working conditions

Job summary

Brex is seeking an Enterprise Implementation Consultant in New York City. This hybrid role combines project management, strategic consulting, and customer support. You'll lead global implementations, ensuring smooth adoption of Brex's financial platform by analyzing clients' needs and guiding them through the onboarding process. With 3+ years in the Travel & Expense industry and a strong customer-facing background, you will drive product adoption and customer success. Compensation ranges between $145,544 - $181,930 depending on experience and location.

Qualifications

• 3+ years of hands-on experience in the Travel & Expense industry.
• 4+ years in a customer-facing role in SaaS or consulting.
• Ability to lead complex customer engagements.

Responsibilities

• Lead end-to-end global enterprise implementations.
• Serve as a strategic consultant to discover business needs.
• Drive customer success and ramp up spending activity.

Skills

Customer success

Project management

Communication skills

Problem-solving

Leadership

Job description

Brex is seeking an Enterprise Implementation Consultant in New York City. This hybrid role combines project management, strategic consulting, and customer support. You'll lead global implementations, ensuring smooth adoption of Brex's financial platform by analyzing clients' needs and guiding them through the onboarding process. With 3+ years in the Travel & Expense industry and a strong customer-facing background, you will drive product adoption and customer success. Compensation ranges between $145,544 - $181,930 depending on experience and location.