Strategic Enterprise Growth Manager

Uberall; United States; On-site; USD 95,000 - 150,000; Full time

Job summary

Uberall seeks an accomplished Strategic Account Manager to serve as the primary strategic contact and Commercial Owner for our most valued multi-location brands. You will act as the "CEO" of your portfolio, driving the full customer lifecycle from onboarding through renewals and whitespace expansion, with zero friction between strategic goals and platform investment.

You will be the definitive subject matter expert, unifying Reputation Management, Social Media, and Local Page Optimization into a

Qualifications

• 4+ years in a client-facing role with a SaaS or software environment
• Proven track record of achieving renewals, upsells and expansion
• Ability to guide customers through strategic reviews and ROI storytelling

Responsibilities

• Act as trusted advisor across the full solution suite (Reputation Management, Social Media, Local Page Optimization)
• Lead holistic Location Performance Optimization and educate customers on the Integrated Solution Ecosystem
• Develop and maintain Strategic Success Plans linked to KPIs and ROI
• Drive high-velocity ACV bookings and manage renewal cycles with precision
• Lead contract negotiations from proposal to signature and minimize discounting
• Maintain rigorous pipeline in Salesforce and provide clear renewal/expansion forecasts
• Represent Uberall at executive levels and manage multi-level relationships
• Coordinate with Sales, Legal, Product, and Marketing to ensure a frictionless customer experience
• Ensure onboarding alignment and fast time-to-value through the implementation phase
• Provide access to Uberall Academy to support self-service for broader accounts

Skills

Client-facing experience

Commercial targets

Executive presence

Sales methodology

Account leadership

Tools

Salesforce

Job description

Uberall seeks an accomplished Strategic Account Manager to serve as the primary strategic contact and Commercial Owner for our most valued multi-location brands. You will act as the "CEO" of your portfolio, driving the full customer lifecycle from onboarding through renewals and whitespace expansion, with zero friction between strategic goals and platform investment.

You will be the definitive subject matter expert, unifying Reputation Management, Social Media, and Local Page Optimization into a