Strategic Enterprise CS Manager – Remote

Handshake; United States; A distancia; USD 110.000 - 170.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity in a fast-growing company

401(k) match

Paid parental leave

Fertility benefits

Mental health support

Wellness stipend

Learning stipend

Remote & Office: SF office perks

Descripción de la vacante

Handshake is seeking an Enterprise Customer Success Manager to partner with employer partners, ensuring hiring goals are met and adoption across recruiting teams. This remote-friendly role requires the ability to build relationships with senior stakeholders and deliver expert consultation on early talent workflows.

Ideal candidates have 4–6 years in CS, strategic consulting, or account management within a B2B SaaS/AI context, and can translate business needs into Handshake solutions.

Formación

• 4–6 years in Customer Success, Strategic Consulting, or Account Management within a high growth B2B SaaS/AI/tech company
• Develop relationships with senior stakeholders and understand each customer’s business goals
• Provide expert consultation and training on early talent, Handshake workflows and best practices

Responsabilidades

• Partner with Enterprise employer customers to achieve hiring goals and drive adoption of Handshake
• Be a strategic partner and long-term point of contact for employer partners
• Set up key workflows and processes based on employer needs; manage projects and relationships

Conocimientos

Customer Success

Strategic Consulting

Account Management

Relationship Building

Data-driven decisions

Descripción del empleo

Handshake is seeking an Enterprise Customer Success Manager to partner with employer partners, ensuring hiring goals are met and adoption across recruiting teams. This remote-friendly role requires the ability to build relationships with senior stakeholders and deliver expert consultation on early talent workflows.

Ideal candidates have 4–6 years in CS, strategic consulting, or account management within a B2B SaaS/AI context, and can translate business needs into Handshake solutions.