Strategic Enterprise CS Manager - Growth & Renewals

kozmetickesluzby.vecnakraska.sk - Jobboard; Austin (TX); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health Insurance

Discretionary Time Off

401(k) Savings Plan

Quarterly Thrive-Wellness Days

Volunteerism Time Off

Job summary

Invicti Security is looking for an Enterprise Customer Success Manager to lead post-sales activities in Austin, TX. This role requires at least 3 years of experience in Customer Success or Account Management, focusing on relationship building with enterprise clients while driving customer satisfaction and value.

The ideal candidate will thrive in a fast-paced environment, ensuring successful renewals and upsells through excellent communication and strategic insights. Invicti offers comprehensive health coverage and a hybrid working model.

Qualifications

• 3+ years of experience in Customer Success or Account Management.
• Strong presentation and written communication skills.
• Ability to analyze data and track churn risks.

Responsibilities

• Lead post-sales activities for customers.
• Develop and maintain relationships with enterprise clients.
• Conduct Quarterly Business Reviews to drive client success.

Skills

Customer Success Management

Account Management

Relationship Building

Presentation Skills

Organizational Skills

SaaS Sales

Job description

Invicti Security is looking for an Enterprise Customer Success Manager to lead post-sales activities in Austin, TX. This role requires at least 3 years of experience in Customer Success or Account Management, focusing on relationship building with enterprise clients while driving customer satisfaction and value.

The ideal candidate will thrive in a fast-paced environment, ensuring successful renewals and upsells through excellent communication and strategic insights. Invicti offers comprehensive health coverage and a hybrid working model.