Enterprise Customer Success Manager – Renewals & Growth (Hybrid)

Tenable Network Security, Inc.; Columbia (MD); Hybrid; USD 53,000 - 71,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Employee stock purchase plan

Education assistance

Job summary

Tenable Network Security, Inc. is seeking a seasoned Customer Success professional to own renewal and expansion for Enterprise customers. You will build strong relationships with key stakeholders and coordinate with Sales Engineers to forecast revenue and drive growth.

Responsibilities include onboarding clients, maintaining satisfaction, and coordinating with Support, Product, and Marketing to voice customer needs. Travel may be required for high-value accounts.

Qualifications

• BA/BS degree completed.
• 8+ years of sales experience focused on renewal or growth.
• Experience selling On-Demand SaaS solutions.
• Strong communication and relationship-building skills.
• Ability to meet monthly/quarterly/annual targets.
• Travel may be required.

Responsibilities

• Renewal and expansion for existing Tenable customers in the Enterprise segment.
• Cultivate and maintain relationships with key stakeholders in Enterprise accounts.
• Forecast and achieve quarterly and annual revenue targets.
• Lead onboarding and drive client adoption with ongoing value communications.
• Collaborate with Territory Managers and Sales Engineers to drive expansion.

Skills

Communication skills

Multi-tasking

Customer relationship management

Cybersecurity experience

Education

BA/BS degree

Tools

Salesforce

Google Workspace

Job description

Tenable Network Security, Inc. is seeking a seasoned Customer Success professional to own renewal and expansion for Enterprise customers. You will build strong relationships with key stakeholders and coordinate with Sales Engineers to forecast revenue and drive growth.

Responsibilities include onboarding clients, maintaining satisfaction, and coordinating with Support, Product, and Marketing to voice customer needs. Travel may be required for high-value accounts.