Strategic Enterprise Client Success Leader

Sully.ai; San Francisco (CA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Opportunity to innovate in healthcare

Dynamic team of ex-founders

Job summary

A leading healthcare technology firm in San Francisco seeks a Client Relationship Manager to oversee key clients and ensure measurable ROI. You will build partnerships with C-suite executives, define success metrics, and drive business expansion. The ideal candidate has over 6 years of experience in client-facing roles and can establish trust quickly. This position offers a unique opportunity to impact the $800B healthcare market with innovative AI solutions and requires a willingness to travel up to 20%.

Qualifications

• 6+ years in client-facing roles serving C-suite / VPs / Directors.
• Evidence of creating trust quickly and delivering results.
• Experience in high-growth B2B startup, management consulting, or similar.

Responsibilities

• Build deep partnerships with C-suite and run client meetings.
• Define success metrics and build adoption plans.
• Identify expansion opportunities and ensure pilots are successful.
• Translate client pain into roadmap priorities.

Skills

Client relationship management

Influencing outcomes

Metrics driven

High-stakes meeting facilitation

Job description

A leading healthcare technology firm in San Francisco seeks a Client Relationship Manager to oversee key clients and ensure measurable ROI. You will build partnerships with C-suite executives, define success metrics, and drive business expansion. The ideal candidate has over 6 years of experience in client-facing roles and can establish trust quickly. This position offers a unique opportunity to impact the $800B healthcare market with innovative AI solutions and requires a willingness to travel up to 20%.