Strategic Enterprise Accounts Manager

Behavox; London (KY); Hybrid; USD 121,000 - 161,000; Full time

Benefits offered by this job

Global mission

Career growth

Competitive compensation

Health coverage for you and family

Generous time-off

Flexible schedule

Job summary

Behavox in London is seeking a Strategic Account Manager to own the full commercial relationship with global banks, hedge funds, asset managers, and energy firms, delivering outcomes, retention, and growth.

You will lead end-to-end renewals, forecast ARR churn, design executive reviews, and drive expansion through value-based negotiations with Account Executives, while partnering with Product, Engineering, and Support.

Qualifications

• Deep knowledge of how unified controls converge in regulated financial institutions.
• Understanding regulatory obligations driving client demand across sectors.
• Ability to navigate executive and practitioner relationships simultaneously.
• Experience owning renewal and expansion cycles in enterprise SaaS.
• Ability to triage, escalate, and resolve issues end-to-end.

Responsibilities

• Assess account health and risk; surface interventions independently.
• Design and deliver executive business reviews for accounts.
• Own renewals and churn forecasting; negotiate and close.
• Identify expansion opportunities and drive commercial execution.
• Communicate delivery updates in client-friendly language and ensure resolution.

Skills

Enterprise compliance tech

Regulatory environment

Multi-stakeholder mgmt

SaaS lifecycle mgmt

Escalation ownership

Job description

Behavox in London is seeking a Strategic Account Manager to own the full commercial relationship with global banks, hedge funds, asset managers, and energy firms, delivering outcomes, retention, and growth.

You will lead end-to-end renewals, forecast ARR churn, design executive reviews, and drive expansion through value-based negotiations with Account Executives, while partnering with Product, Engineering, and Support.