Strategic Enterprise Accounts Leader – DevOps & Security

Digital.ai; Austin (TX); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Comprehensive health benefits options

TalentLMS learning and development

Flexible working arrangements

Diverse, globally distributed team

Job summary

Digital.ai, the AI-powered software delivery platform, seeks an Enterprise Account Manager to own strategic customers and growth across renewals and expansion. You will map whitespace, orchestrate the extended team, and build executive relationships to sustain multi-year partnerships.

You\'ll develop account plans, drive cross-sell opportunities, and forecast renewal outcomes in Salesforce, partnering with sales engineering, customer success, product, and legal. Travel as needed.

Qualifications

• 8+ years of enterprise software sales or strategic account management with renewals and expansion.
• Domain experience in DevOps, application security, continuous testing, or agile planning.
• Track record of growing large, complex accounts with multi-year agreements.
• Experience with MEDDPICC or a comparable framework for expansion.
• Executive presence and ability to build durable relationships from practitioner to C-level.
• Cross-functional account team orchestration.
• Strong negotiation skills across procurement and legal cycles.
• Forecast discipline in Salesforce.
• Willingness to travel to customer sites.

Responsibilities

• Own the commercial relationship with a portfolio of named strategic customers.
• Lead renewals, drive expansion and cross-sell across the full Digital.ai portfolio.
• Build executive relationships that sustain multi-year partnerships.
• Develop account plans, map whitespace, and orchestrate the extended team around the account.
• Own the outcomes and ensure renewal/expansion forecast in Salesforce weekly.
• Collaborate with sales engineering, customer success, product, deal desk, and legal.

Skills

Enterprise software sales

Strategic account management

Domain experience in DevOps

MEDDPICC framework

Executive presence

Cross-functional orchestration

Negotiation skills

Salesforce forecasting

Travel willingness

Quota carrying

Tools

MEDDPICC framework

Job description

Digital.ai, the AI-powered software delivery platform, seeks an Enterprise Account Manager to own strategic customers and growth across renewals and expansion. You will map whitespace, orchestrate the extended team, and build executive relationships to sustain multi-year partnerships.

You\'ll develop account plans, drive cross-sell opportunities, and forecast renewal outcomes in Salesforce, partnering with sales engineering, customer success, product, and legal. Travel as needed.