Strategic Enterprise Account Leader (Remote)

LendingClub; San Francisco, Northern (CA, KY); Hybrid; USD 101,000 - 150,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Parental leave

Job summary

Happen Bank, formerly LendingClub, is seeking an Enterprise Account Manager to own the retention, expansion, and performance of named national and enterprise Purchase Finance accounts. You will manage post-sale handoffs, adoption, optimization, renewal, and growth, partnering with executives to align priorities with measurable business outcomes.

You will lead strategic account plans, build relationships with sponsors across finance, technology, and operations, and drive cross-functional

Qualifications

• 4+ years in enterprise account management or B2B sales with complex national accounts.
• Bachelor’s degree or higher.
• Proven ability to retain and expand strategic accounts with measurable revenue growth.
• Ability to interpret performance data and translate insights into action.

Responsibilities

• Own enterprise account strategy, retention, and growth.
• Manage a portfolio of named national, multi-location, and strategic enterprise accounts.
• Develop account plans linking stakeholder priorities to business outcomes.
• Build trusted relationships with executive sponsors, operators, finance and technology teams.
• Lead executive business reviews and operating reviews with clear performance insights.
• Identify opportunities for location expansion, product adoption, and deeper alignment.
• Protect retention by identifying health risks and coordinating recovery plans.
• Drive launch, adoption, and partner performance.
• Coordinate handoffs and create clear ownership at commercial close.

Skills

Enterprise account management

Executive relationship

Analytical skills

Cross-functional collaboration

Education

Bachelor’s degree or higher

Tools

CRM software

Analytics tools

AI-enabled tools

Job description

Happen Bank, formerly LendingClub, is seeking an Enterprise Account Manager to own the retention, expansion, and performance of named national and enterprise Purchase Finance accounts. You will manage post-sale handoffs, adoption, optimization, renewal, and growth, partnering with executives to align priorities with measurable business outcomes.

You will lead strategic account plans, build relationships with sponsors across finance, technology, and operations, and drive cross-functional