Remote Enterprise Accounts Growth Manager

Happen Bank; San Francisco (CA); On-site; USD 101,000 - 150,000; Full time

Benefits offered by this job

Travel expenses covered

Job summary

Happen Bank is seeking an experienced Enterprise Account Manager to drive retention, expansion, and performance for named national and enterprise Purchase Finance accounts. You will own partner relationships from post-sale launch through adoption and renewal, acting as a strategic advisor to executives and coordinating cross-functional teams.

You will build account plans, monitor performance, and identify opportunities for expansion, while protecting customer experience and the bank’s interests.

Qualifications

• 4+ years in enterprise account management, partnerships, customer success, or B2B sales with complex national or multi-location accounts
• Bachelor's degree or higher or equivalent experience
• Proven success retaining and expanding strategic accounts with measurable revenue or adoption growth
• Strong executive relationship management across business, financial, technical, and operational stakeholders
• Analytical and financially minded with the ability to translate data into action

Responsibilities

• Define enterprise account strategy for retention and growth
• Manage a portfolio of national, multi-location, strategic accounts
• Develop account plans linking stakeholder priorities to business outcomes
• Lead executive business reviews and provide performance insights
• Coordinate onboarding, implementation, and activation across locations
• Maintain CRM records, forecasts, and next steps
• Collaborate with cross-functional teams to resolve issues and protect customer experience

Skills

Account management

Strategic partnerships

Customer success

B2B sales

Executive sponsorship

CRM analytics

Education

Bachelor's degree or higher

Tools

CRM systems

Analytics tools

Job description

Happen Bank is seeking an experienced Enterprise Account Manager to drive retention, expansion, and performance for named national and enterprise Purchase Finance accounts. You will own partner relationships from post-sale launch through adoption and renewal, acting as a strategic advisor to executives and coordinating cross-functional teams.

You will build account plans, monitor performance, and identify opportunities for expansion, while protecting customer experience and the bank’s interests.