Strategic Enterprise Account Leader – AI & CX Transformation

Netomi

United States

Remote

USD 150,000 - 210,000

Full time

14 days+

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Job summary

Netomi is seeking a Principal Account Manager, Strategic Accounts to drive long-term success and expansion within Fortune 100-level enterprise clients. You will secure executive buy-in, own renewals and expansions, and shape a multi-year AI deployment roadmap while translating complex AI capabilities into clear business value for senior stakeholders.

You will work with cutting-edge technology, coordinate across product, engineering, and client teams, and travel as needed to client sites to

Qualifications

7+ years in strategic, client-facing, IC roles in enterprise B2B SaaS or consulting.
Proven track record of managing enterprise-scale programs without direct delivery authority.
Expert-level ability to create executive decks and present data-driven business impact.
Proven success in driving renewals, upsells, and long-term client financial roadmaps.
Experience navigating Fortune 500 organizations with multiple executive sponsors.
Strong executive communication and influencing skills; ability to drive decisions.

Responsibilities

Commercial ownership for retention, renewals, and expansion of top-tier enterprise accounts.
Navigate large organizations to secure executive buy‑in and unblock programs.
Define and govern long-term AI and business roadmap for deployments and expansion.
Serve as primary executive liaison to translate AI capabilities into business value narratives.
Drive multi-year strategic program roadmaps with cross-functional teams; ensure ROI.
Lead executive-level communications and Quarterly Business Reviews with senior leaders.