Strategic Enterprise Account Lead - Growth & Relationships

Poshmark; California (MO); On-site; USD 110,000 - 160,000; Full time

Job summary

Poshmark is seeking an Enterprise Account Manager to manage a portfolio of mid-level enterprise accounts and act as a trusted advisor. You will own day-to-day health, surface risks, and identify growth opportunities while collaborating with onboarding, support, product, and marketing teams.

Reporting into the Enterprise GM, this role offers ownership over a book of business in a fast-moving environment with opportunities to establish standardized reporting and scalable processes across accounts.

Qualifications

• 5–7 years of experience managing a portfolio of client or seller accounts.
• Strong listening and relationship-building skills.
• Ability to translate seller needs into practical guidance.
• Experience building and standardizing recurring reports.
• Experience working with onboarding, support, product and marketing teams.

Responsibilities

• Own the ongoing relationship for a portfolio of mid-level enterprise accounts with straightforward support.
• Serve as the primary contact for day-to-day questions and issue resolution.
• Proactively identify growth opportunities or areas of concern across accounts.
• Run and standardize recurring performance reporting across mid-level accounts.
• Identify trends to inform enterprise strategy and flag accounts needing escalation.
• Collaborate with cross-functional teams to address issues and improvements.

Skills

Portfolio management

Relationship building

Communication

Cross-functional collaboration

Job description

Poshmark is seeking an Enterprise Account Manager to manage a portfolio of mid-level enterprise accounts and act as a trusted advisor. You will own day-to-day health, surface risks, and identify growth opportunities while collaborating with onboarding, support, product, and marketing teams.

Reporting into the Enterprise GM, this role offers ownership over a book of business in a fast-moving environment with opportunities to establish standardized reporting and scalable processes across accounts.